Privacy Policy
At Traditions by Pooja Backliwal (Kiyvi Luxury Private Limited), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, place an inquiry, book an appointment, or interact with our services.
By using this website, you agree to the terms outlined below.
Information We Collect
We may collect information including:
Personal Information
- Name
- Email address
- Phone number
- Billing or shipping details
- City and country
- Appointment or inquiry details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
Jewelry & Consultation Information
- Design preferences
- Gemstone interests
- Budget preferences
- Uploaded references or inspiration images
- Custom jewelry requirements
How We Use Your Information
Your information may be used to:
- Respond to inquiries
- Schedule consultations or appointments
- Process purchases or requests
- Provide customer support
- Improve website functionality
- Personalize user experience
- Share updates, offers, or new collections
- Maintain security and prevent fraud
We only collect information necessary to provide our services effectively.
Appointment & Consultation Privacy
Bespoke consultations and Fine Jewelry discussions are treated with discretion and confidentiality.
Any shared:
- designs
- inspirations
- personal preferences
- gemstone selections
- pricing discussions
are handled privately and are not shared externally without permission.
Cookies & Analytics
Our website may use cookies and analytics tools to:
- improve browsing experience
- understand visitor behavior
- optimize website performance
- measure traffic and engagement
You may disable cookies through your browser settings if preferred.
Third-Party Services
We may use trusted third-party providers for:
- payment processing
- website hosting
- analytics
- email communication
- shipping or logistics
These providers only access information necessary to perform their services and are expected to maintain confidentiality and security standards.
Payment Security
We do not store full payment card information on our servers.
Payments processed through secure third-party gateways are subject to their respective security and privacy practices.
Data Protection
We take reasonable technical and organizational measures to protect your information against:
- unauthorized access
- misuse
- loss
- disclosure
- alteration
However, no online transmission or storage system can be guaranteed as completely secure.
Marketing Communications
If you subscribe to updates or contact us, we may occasionally send:
- collection launches
- jewelry updates
- appointment information
- promotional communication
You may unsubscribe from marketing communication at any time.
External Links
Our website may contain links to third-party websites or platforms.
We are not responsible for the privacy practices or content of external websites.
Your Rights
Depending on applicable laws, you may request:
- access to your information
- correction of inaccurate data
- deletion of personal data
- withdrawal of consent
- restriction of processing
To make such requests, please contact us directly.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
Policy Updates
This Privacy Policy may be updated periodically to reflect:
- legal requirements
- website updates
- service changes
- operational improvements
The latest version will always be available on this page.
Contact Us
For privacy-related questions, requests, or concerns, please contact us through our official contact channels.